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smelendez 4 days ago

I think that's right.

It's like the endless examples around finding restaurants and making reservations, seemingly as common a problem in AI demos as stain removal is in daytime TV ads. But it's a problem that even Toast, which makes restaurant software, says most people just don't regularly have (https://pos.toasttab.com/blog/data/restaurant-wait-times-and...).

Most people either never make restaurant reservations, or do so infrequently for special occasions, in which case they probably already know where they want to go and how to book it.

rsynnott 3 days ago | parent | next [-]

> Most people either never make restaurant reservations, or do so infrequently for special occasions, in which case they probably already know where they want to go and how to book it.

And even if they don't know, they likely either live in a small place, in which case there's not going to be a huge amount of choice, or a big place, in which case there will be actual guides written by people whose actual job it is to review restaurants. It really seems like a solution in desperate need of a problem.

sebastiennight 3 days ago | parent | prev [-]

This is fascinating to me, as I basically never go to a restaurant without a booking.

But I think you're underestimating this use case, as the data you linked shows that Google is the top referral used by people to find the restaurant/booking website, and once SEO is overtaken by ChatGPT-like experiences it would make sense that "book this for me" would be a one-click (or one-word) logical next step that Google never had.