I find it surprising NameCheap is taken as default on some markets. From where I am from. NameCheap emerged is fairly recent service provider. While their services are shall we say "passable", the support is where it is absolutely atrocious. It seems like they hire eastern european staff just to explain you that you are the problem. Even GoDaddy is not famous for doing it.

Talking about decent emails providers can get discussion heated quite shortly. Historically I arrange most important chunck of mail as self hosted, but of course it's not the way many people would take.