And I will be leaving Mailbox.org for Runbox, or Purelymail, or Fastmail. I have a few more months' credit remaining on Mailbox, besides I am yet to try the trials.

(This is for the author and anyone else) If you are looking for responsive (or even barely responsive) and responsible support responses whenever you need it, weigh your options very carefully about which mail host you want to move to. You might need it once or twice a year, but that might be crucial.

Edit: And if you can help it, and have your own domain, never use a mail host's domain-based email address (no matter how catchy and short that is) because it will be a headache switching away from it if you want to change your host.

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hwj 2 days ago | parent | next [-]

I did exactly that (left mailbox.org for Purelymail). Advantages of Purelymail:

- cheaper

- unlimited number of subaccounts (e.g. for family members)

- unlimited number of domain names

- support is handled by CEO himself

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giuliomagnifico 4 days ago | parent | prev | next [-]

Fastmail's base plan is excessive for me (60GB of storage) and costs twice as much as Mailbox, plus it's not an EU service.

	▲	litmus-pit-git 4 days ago \| parent [-]
		It is for me as well. It's an obscene plan. They should have plans for us normal humans :) But having burnt my fingers couple of times I need to be with a provider who has some sort of "real" and responsive support (and accountable) and that costs money so there's that. For me EU is not a condition, neither is e2ee (as long as it's E at Rest), but I understand it might be for others. I hope mailbox is good for you and unless you need some support it will good. There were no outages or any general things breaking during my usage of many years. Good luck.

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palata 4 days ago | parent | prev [-]

Have you considered Migadu? I don't have shares there, just a very happy customer :-).

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litmus-pit-git 4 days ago | parent [-]

I did. Their 20 out/day (soft limit) had me concerned. While many weeks I might send less than 7 emails I still feel uncomfortable with those limits.

	▲	palata 3 days ago \| parent [-]
		As you said, those are soft limits, i.e. there is a human on the other side. If they feel like you use more than you should, they will talk to you instead of kicking you out.