you're not wrong, but i don't think forcing engineers to take sales calls is the right move either. there's lots of soft skills involved in running a successful call that engineers aren't trained or even interviewed on.

(i'm definining "sales calls" as the initial discovery call before a demo or proof of concept is agreed upon. i would be okay with having engineers _ride along_ for complex presales demos, but even then, product should really be serving that role.)