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mbb70 3 days ago

In healthcare, notes are directly correlated with $$$ for the hospital, because everything that is billed for must be documented with a mix of metrics (O2%, temp, lab results), events (orders, prescriptions, procedures) and notes (consultation notes, imaging interpretations, discharge summaries).

Billions get spent annually in administrative overhead focused on squeezing the most money out of these notes as possible. A tremendous expense can be justified to increase note quality (aka revenue, though 'accuracy/efficiency' is the trojan horse used to slip by regulators).

GenAI has a ton of potential there. Likewise on the insurance side, which has to wade through these notes and produce a very labor intensive paper trail of their own.

Eventually the AIs will just sling em-dashes at each other while we sit by pool.