> tossing a doc about company benefits into a bot is about the most worthless thing you could do with this tech.

Hahaha, my company has spent half a year pursuing the exact same thing to the letter after one of our VPs got the idea in his head at some AI conference. Rollout kept getting pushed back because of hallucinations in testing. I'm not 100% sure at this point if he forgot he made it a top internal priority and it was quietly shelved or if it's still limping along with no one in HR/upper management willing to give it the green light for release.

(using throwaway because my HN profile is linked to my real identity).

Ha, same story here. We had a little demo for some people in IT and it couldn't get some of the most basic background of our company correct.