We work with American health insurance companies and their portals are the only API you’re going to get. They have negative incentive to build a true API.

LLMs are 10x better than the existing state of the art (scraping with hardcodes selectors). LLMs making voice calls are at least that compared to the existing state of the art (humans sitting on hold.)

The beauty of LLMs is that they can (can! not perfectly!) turn something without an API into one.

I’m 100% with you that an API would be better. But they’re not going to make one.