> it's written to please every customer under the sun

Disagree with this. In the places I’ve worked, I’ve lost count of the number of times we turned down feature requests with the explanation that - this isn’t common practice and seems to be unique to you.

I think you are one working at Unicorn. Most Enterprise software I've dealt with ends up with internal coding engine so it can be extended to do whatever the customer needs. Bonus points of getting to charge massive implementation consulting hours for all coders that come along during implementation.