This is a logical fallacy in two dimensions.

First, you're conflating one UI option in the product with the entire product. It could be that 28 million users are using the list-based view.

Second, you're implying that high sales of a product are correlated with quality. This isn't true: high sales are a result of demand and available options, as well as target audience. In Apple's case, because users don't buy a specific product from Apple, but rather buy into the entire ecosystem, Apple users don't typically have the choices that other users have. So it's perfectly viable that they would want the Apple Music integration and the iMessage integration, but hate the UI of the launcher.

Finally, the 'may suggest' phrasing doesn't sound like good faith, but rather a sarcastic quip, which is why I suspect you've been voted down.