A lot of clerical work was managed by SaaS which managed clerical workers. As AIs can do these internal jobs you don’t need the software seat licenses any more.

Word processors and Spreadsheets did the same thing and remain powerful today.

I don’t see the world lacking in software or bureaucracy.

The Tower of Babel is the reason. Idle humans diverge develop and complicate every domain in order to compete with each other. Nothing truly ever gets simpler until there is a replatforming; and then things get complicated again. There are more and deeper rabbit holes every day.

Many old SaaS products from the last cycle are shrinking. However whatever. Keep going. Still more work to do until the world is perfect.