Nobody I ever talk to cancel Netflix because it’s too expensive. They cancel it because it runs out of content they care about. Including me. I’m not keeping a sub for that one week a year I find something I enjoy.

It’s absolutely a service problem.

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padjo 5 days ago | parent | next [-]

What you described is the same as cancelling because it’s too expensive, you’re just describing the value side of the equation.

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simianparrot 5 days ago | parent | next [-]

Yeah, it's too expensive because the _service_ is too poor. If the service was good, it would be a fair price.

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nlawalker 5 days ago | parent [-]

… if it was offered for the same price as the current service.

	▲	simianparrot 5 days ago \| parent [-]
		No? I would be willing to pay more if it actually had things I wanted to watch. Right now it's technically cheap enough where it's not painful when it lapses for months where I don't use it, but it's still a waste of money so I finally cancelled it about half a year ago. I'd be willing to pay a lot more if it had and retained a sizeable library. But it keeps rotating in nuggets of gold with a deluge of cheap trash. At least in Norway, I am aware it varies wildly by region. Not my problem as the customer, that's theirs to solve.

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the_af 5 days ago | parent | prev [-]

That's one way of framing it (pro provider). A pro consumer way of framing it is that it's a service problem.

Since I'm a consumer, not a provider, I side with consumers.

Streaming sucks today -- I should know, I'm subscribed to most platforms.

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padjo 5 days ago | parent [-]

Really voting with your wallet there.

Anyway I’m not taking platforms side just stating that “I don’t get enough value” and “it is too expensive” are the same thing.

	▲	the_af 5 days ago \| parent [-]
		> Really voting with your wallet there. Sadly, you're right. But it's a Catch-22 here, if I pirated everything people would accuse me of being part of the problem, etc. I enjoy the moral high ground of paying for everything yet still supporting piracy (with caveats, and not for everything): it makes my position unassailable. And I disagree with your last statement, as I said it's a framing issue and framing matters. I'm pro consumer, and therefore, it's not the same thing .

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thiht 5 days ago | parent | prev | next [-]

It's both. I canceled when they increased their pricing again (a few months ago), because there's no way I'll pay more when neither the service nor the catalog gets better. I would have kept my subscription if they hadn't increased the price, regardless of any changes to the catalog.

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HDThoreaun 5 days ago | parent | prev [-]

> Nobody I ever talk to cancel Netflix because it’s too expensive.

Frankly this says a lot about you and not much about everyone else