Maybe they should include any form of practical appeal process in their policies, so if you get banned from, lets say, leaving a PDS ~6 months ago, which got taken over by bots ~2 week ago, you could appeal the fact that you got swept up in the bans.

Instead the only process is to email an address that no one gets any response from for months on end. (or I guess consider taking bluesky to court, by what this seems to say. Kinda very unreasonable)