MSFT simply has done half-assed attempts at ARM for each wave / attempt over the past 10+ years. APPL, for each processor move, "bet the company" and it was full speed ahead whereas MSFT has never HAD to align everything for a move.

Having said all that, I've been using a Snapdragon Elite X laptop since day one and the experience has gotten better over the year plus I've been using it. Once there was a native port of command line git (yes, THAT didn't even work) - my life got a lot better.