In Mass Effect, there is a distinction made between AI (which is smart enough to be considered a person) and VI (virtual intelligence, basically a dumb conversational UI over some information service).

What we have built in terms of LLMs barely qualifies as a VI, and not a particularly reliable one. I think we should begin treating and designing them as such, emphasizing responding to queries and carrying out commands accurately over friendliness. (The "friendly" in "user-friendly" has done too much anthropomorphization work. User-friendly non-AI software makes user choices, and the results of such choices, clear and responds unambiguously to commands.)