Why do I need to know them personally? Is it not enough that they exist? As I wrote above and you dismissed:

> "Yes, the single mother working three jobs in America who still can't afford healthcare for her children chooses to be poor. It's like success gets to your head and pride takes the place of empathy."

Why should you know them personally? So you can understand why they are the way they are. Armchair politics are not helping anyone.