This is great! How much time do you spend per week dealing with customer issues? I'm SaaS-curious too, so I'm looking to see what other developers' experiences are like.

Thanks! It depends on the week, maybe averages 1 hour per week or so.

Every so often, there's a bug or random issue with some account (ex: someone texted "stop" and didn't know how to re-subscribe), but for the most part it's run smoothly.

Love hearing user input, and usually try to build any requested features over time.