The self-checkout is the one that gets me. I'm paying you money for products, and you both continuously raise prices, and make it less convenient for me to shop there. That is, unless I want to order it for delivery online, and pay an extra fee. Every retailer doesn't need to be Amazon. I don't even want Amazon to be like Amazon anymore. Maybe this is me getting older, or me having worked in technology too long - but I'm growing tired of the hyper-fixation we have with optimizing every possible thing, at the loss of human interaction.

I like self-checkout on balance. The stores have a lot more self-checkout stations than they had cashiers. Most of the time I'm buying less than a dozen or so items. The work of having to scan and bag them myself is hardly more than taking them out of the cart. It's way faster than waiting in a queue behind someone who's apparently buying groceries for two weeks for a family of 8 and then has several dozen coupons and finally is writing a check. Or waiting behind several such people.

I guess if I were buying two weeks of groceries for a family of 8 I might prefer the cashier to scan them and the bag boy to bag them for me.

If you don't like the self-check out line then go to the register with the cashier.

I always go to the self-check out because I can scan things faster myself.

Self-checkout feels analogous to certain digital goods platforms - at certain times, it makes stealing/piracy the easier and more rational choice than paying for the product. They're both giving consumers great training in how and why to evade shitty corporate security tech!