▲ | f_kai 6 days ago | |
Down here in Australia, I've had quite a few friends encounter Sapia.ai (https://sapia.ai/) during the recruitment process. The whole experience sounds pretty dystopian. Candidates record multiple video sessions answering questions from a chatbot, with instructions before recording to 'appear friendly on camera.' They claim they can assess qualities like problem-solving ability and leadership purely based off of these text and video sessions. It's been deployed at major Australian employers including Woolworths (one of our largest supermarket chains) and Qantas (our national airline). While recruitment practices by HR have long been riddled with pseudoscience tests (like Myers-Briggs or DISC), I really do think it's only going to get worse when tools like this can be deployed en masse while claiming the high ground that algorithms are smarter at inferring these qualities, no matter how flawed they actually are. |