I quote: "applicants using the tech are overall happy with their experience—and its hiring manager clientele are enthusiastic". Let me translate the PR statement to the real-world: applicants dislike the tech and hiring managers are satisfied with lowering hiring costs.

> hiring managers are satisfied with lowering hiring costs

Since they've added the cost of an AI interviewer, it sounds like their actual satisfaction is derived from not having to properly do a pretty critical part of their job - screening applicants.