That's the truth, there are whole agencies specializing in removing bad reviews in Germany. The laws are really skewed against consumers in this respect.

I was looking for a gym and went to several, multiple times, paying outrageous amounts for single visits. Then I reviewed them on Google. None of my reviews survived the "defamation" steamroller.

I guess soon we'll be like Chinese people, inventing parables to say the truth without getting censored. "This was an amazing gym for a relaxing afternoon of crowd watching", or "I very thoroughly enjoyed the company of my friends while waiting for food in this restaurant, it also left me with an overrwhelming lightness in both my stomach and my wallet"...