Yes, amazing!, she has mad skills, and quite chearfully does not give a rats ass as to anything external to her actual work, other than family and friends, one interesting detail was that the price was quoted for a full set of tiles, implying that she will/may make a match for a missing or broken piece someone has lost, if she answers the phone and can understand your language/accent or there are journalists around she can hand the phone to translate for her assistant many lessons there