Thanks, this is how it was meant. It is important to not confuse the corporation with the people that make it up.

The problem is however that what you rightly called soulless entites tries to even abuse that empathy for your co-workers. So if you don't come in to cover the missing worker they have a shift from hell — "thanks to you".

The fact that they could have easily covered that shift if they just hired the adequate amount of personell shouldn't be mentioned tho. These days a good manager isn't someone that runs things smoothly, but one that squeezes out as much as possible from their workers, even if it leads to constant frictions and inefficiencies in the system.