This managerial anti-pattern crops up with so many DIY tools; like reporting/dashboard platforms where engineers go through all the work funneling data to a 3rd party tool just for management to open tickets asking the same engineers to build dashboards in the UI. If we knew we were going to get stuck making the reports too, we'd probably choose any option that let's you specify them in some kind of code/markup instead and commit it to version tracking rather than a proprietary platform and their own internal history etc. etc.