Consider outbound AI calls as a weapon against inefficiency. What is the game-theoretic equilibrium when faced with adversaries like call centers & other businesses with labrynthian customer service?

I bet it leads to more efficiency for everyone. When inbound robocalls deluge a business, the business pushes to cost-optimize its own service.

Business replaces humans with similar AI solutions to handle the phone modality, but hopefully then reverts to great service via email/API to reduce costs further.

Then, humans using AI voice services can "de-escalate" and revert to email/API AI, e.g. going from:

1. Business: AI (Voice) or Human | Customer: Human

2. Business: AI (Voice) or Human | Customer: AI (Voice)

3. Business: AI (voice) | Customer: AI (Voice)

4. Business: AI (Text) | Customer: AI (Text)