I am curious to identify what your users are perceiving that isn't be being captured by your metric. If it is accurate and not just rhetoric that MOST of your users are asking for a rollback for purely performance reasons, that is a very extreme outcome.

Are your p90 metrics testing:

- navigation after first load?

- users who are going to the app after it is cached on their browser?

Are your actions going through server actions or rest apis? Do you have metrics on those?