> People used goo.gl because they largely are not tech specialists and aren't really aware of link rot or of a Google decision rendering those links unaccessible.

Anyone who is savvy enough to put a link in a document is well-aware of the fact that links don't work forever, because anyone who has ever clicked a link from a document has encountered a dead link. It's not 2005 anymore, the internet has accumulated plenty of dead links.

Very much an xkcd.com/2501 situation