> you want every supporter to be able to have some reasonable hope.

The England game a couple of nights ago. On paper England were better before hand, but Italy were winning until the last minute of injury time. Some England fans had already left the stadium, then in goes the goal, then extra time, then just as it looks like another horrendous penalty shootout there's a foul in the box and England take it, then the goalie stops it, but then it goes in.

Certainly a rollercoaster for both sets of fans.