The fact that you personally would use a different tool is surely neither here nor there. It's like wading into a conversation about car problems and telling everyone that you ride a motorbike.

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zdragnar 2 days ago | parent | next [-]

Alas, there does seem to be a strong tradition of that on HN. The car example is apropos, though instead it's more like "why do you own a car? I live in a hyper dense urban utopia and never drive anywhere!"

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JustExAWS 2 days ago | parent | prev [-]

I also don’t use a hammer when a screwdriver is at hand and is the most appropriate tool.

It’s the classic XYProblem.

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n4r9 2 days ago | parent [-]

It's not an XY problem or anything to do with customer service. It's more of a UX problem. Users are being presented with highly convenient AI summaries that have a relatively high level of innaccuracy.

	▲	JustExAWS 2 days ago \| parent [-]
		It’s more like you are choosing to use a tool when for the use case cited, there are much better tools available. Maybe the new interactive “AI mode” for Google would be a better use case. But the web has been horrible for years trying to search for developer documentation instead of going to the canonical source because of all of the mirror sites that scrape content and add ads.