> Aside: you know "the customer is always right [in matters of taste]"? It's been weirdly difficult getting bosses to understand the brackets part, and HN folks the first part.

Something I struggle to internalise, even though I know it in theory.

Customers can't be told they're wrong, and the parenthetical I've internalised, but for non-taste matters they can often be so very wrong, so often… I know I need to hold my tongue even then owing to having merely nerd-level charisma, but I struggle to… also owing to having merely nerd-level charisma.

(And that's one of three reasons why I'm not doing contract work right now).