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muzani 3 days ago

Disabling non-actionable alerts actually lowered the error rate in my experience, because people would start paying attention to the alerts. Even if they were being lazy, they'd be able to see a pattern after getting rid of the noise.

asciifree 3 days ago | parent [-]

Exactly! Cut the noise, boost the signal. Every alert outside business hours should mean "drop everything and investigate this". Otherwise it can wait until the morning.