▲ | DharmaPolice a day ago | |
This matches my experience, with email in particular every organisation I've worked for it's been normalised that it's OK to not read every email, particularly if it's long or detailed. Clearly if the CEO emails you alone about something important that doesn't hold but for the vast majority of emails it was seen as acceptable to not read them and to even openly admit that. I remember being phoned by a department head once asking what an email was about - they weren't going to read it until I explained why they should. It's a side effect of the information noise we're all subjected to, if we all received 6 messages a day we'd probably read them all but as we often get hundreds (thousands if you're getting automated messages) it's "OK" to miss a few. |