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octo888 9 hours ago

And PMs can talk to customers but don't, because it's better for their career to align with the executives and implement their amazing ideas

ghaff 8 hours ago | parent [-]

Which isn't my experience at all. I've always seen PMs spend a bunch of time on the road talking to customers and in executive briefing centers. (And I was one in hardware at some distant point.) Engineers, sensibly, don't really want to spend that much time with customers--and even if they talk to one or two it sort of colors their opinions by that one customer's requirements.