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munificent a day ago

It's enshittification.

Software for playing audio used to be great even with far fewer engineering resources going into them. That suggests the reason they are getting worse is deliberate and stems from a misalignment between what software users want and what the producers want.

Most music software companies today are two businesses joined together:

1. A software company that makes apps to let people listen to music.

2. A content licensing company that pays artists and record labels to give them access to music and let people listen to it.

If they were only #1 then they would be agnostic to what music people listen to and how much of it. WinAmp didn't give a damn how big your music library was, what songs you listened to, or how often, because that was entirely between you and your MP3 collection.

But, say, Spotify has to pay someone every time you listen to a song and how much they pay depends on what you listen to and how often. That gives them a direct, perverse incentive to build an app that routes you away from expensive audio you might prefer towards cheap stuff that eats up your time but doesn't cost Spotify as much.

That's why every single time I open the fucking Spotify app I see a wall of podcasts even though I have literally never listened to one and never will. They don't put them there for my benefit, but for theirs.

For Spotify, the end game is routing people towards eventually-AI-generated musak that they themselves own the licenses for because it's free for them. This is directly analogous to why Netflix is now constantly pimping their own often-shitty produced shows over movies you might actually prefer.

The reason we aren't saturated with options is that producing a media app without also having deals that give the app direct access to media to play dumps a lot of work back onto users and most users these days simply don't have a local media library or want to maintain one.

And spinning up a new app that does off content directly has huge startup costs. You need an army of lawyers to go out and negotiate deals with every record label out there, and those labels probably hate you out the gate since they are still salty about not making anywhere near as much money as they used to make when they sold CDs.

vel0city 7 hours ago | parent [-]

Spotify (and other streaming services) has a stronger incentive to push things you're actually likely to listen to and find value in, otherwise you're likely to not use the app and stop paying them.

And it's funny you point to the podcasts as an example for that, a lot of the podcasts and now audiobooks they push are some of the most expensive content they have.

munificent 6 hours ago | parent [-]

The game every big media company is playing now, and the thing that Doctorow coined as "enshittification" works sort of like this:

1. Companies want you to keep paying for the subscription, so they want to offer you things with value.

2. At the same time, since you're paying a flat fee, they don't get much incremental reward for offering you things of incrementally greater value. So their incentive is to cut costs by offering you as little value as possible as long as the value is juuuuust above the threshold where you (well, the aggregate behavior of all users as "you") cancel.

3. Because of lock-in effects like having a huge library of liked songs and playlists in Spotify, being in the middle of binging an exclusive show on Netflix, the threshold of frustration where you would cancel gets higher and higher.

4. Thus, they are incentivized to increase lock-in because it enables them to cut more costs and deliver less value.