| ▲ | latchkey 20 hours ago |
| > That’s a huge unlock for research labs and startups alike that want to run frontier models without massive infrastructure costs. Or let one of the neoclouds take care of the infrastructure costs and rent it out from them. Disclosure: I run one of them. |
|
| ▲ | airstrike 20 hours ago | parent | next [-] |
| Keep up the great work! We need more of you and other players. Some unsolicited feedback: I would suggest reworking your landing page so that the language is always from your customers' perspective. Your customers want to solve a real internal problem that they have. Talking about how great your company is will always have less impact than talking about how you know what that problem is and how you intend to solve it. Your mission is relevant to you and your investors, not to your customers. They care about themselves. Your "quick start" should be an interactive form. I shouldn't have to remember what to put in an email to reach out to you. Make it easy for me. Also move that to the front page, provide a few "standard" packages and a custom one. Reduce the friction to clicking the CTA. Since your pricing is transparent, you should be able to tell me what that price will be before I even submit a request. I assume you're cheaper than the competition (otherwise why would I not go with them?) so make that obvious. Check out Backblaze's website for an example page: https://www.backblaze.com/cloud-storage/pricing Shell out a few grand and hire a designer to make your page look more professional. Something like https://oxide.computer/ but with the points above, as they also make the same mistake of making their home page read like a pitch deck. |
| |
| ▲ | latchkey 19 hours ago | parent [-] | | Fantastic unsolicited feedback, I'm definitely taking this to heart! Website is intended to be more like documentation instead of a pitch deck or useless splash with a contact us form. I dislike sites like Oxide, I scroll past and don't read or ingest any of the fancy parts. Of course, you're right, this probably needs to be less about me. =) Friction definitely needs to be improved. That part is being worked on right now. Our intention is to be fully self-service, so that you don't have to talk to us at all, unless you want to. Credit card and go. We recently lowered our prices to be competitive with the rest of the market vs. focusing on people who care more about what we offer. We weren't trying to be cheaper than everyone else, we were trying to offer a better service. Lesson learned and pricing adjusted. Streisand effect, I don't like to mention the other players much. Again, thanks! |
|
|
| ▲ | sundarurfriend 18 hours ago | parent | prev | next [-] |
| > neoclouds For anyone else who hadn't heard of this term: > Neoclouds are startups specializing in AI-specific cloud computing. Unlike their larger competitors, they don’t develop proprietary chips. Instead, they rely heavily on Nvidia’s cutting-edge GPUs to power their operations. By focusing solely on AI workloads, these companies offer specialized solutions tailored to AI developers’ needs. from https://www.tlciscreative.com/the-rise-of-neoclouds-shaping-... |
| |
|
| ▲ | Ringz 17 hours ago | parent | prev | next [-] |
| I need your services in Cape Town South Africa. It’s hard to find good data centers here. |
| |
|
| ▲ | saagarjha 16 hours ago | parent | prev [-] |
| That just moves the infrastructure costs to your cloud bill. |
| |
| ▲ | latchkey 16 hours ago | parent [-] | | True, but there is so much value that we provide above and beyond just a cloud bill, that I think it is worth it. This is way more than racking and stacking commodity servers and providing a ssh login. It is novel equipment that few have ever used before outside of a relatively small HPC community. It regularly breaks and has issues (bugs) that need industry relationships to manage properly. We've had one server down for over a month now cause SMCI can't get their sh/t together to fix it. That's a $250k+ 350lbs paperweight. Good luck to any other small company that wants to negotiate that relationship. We are offering a very valuable service by enabling easy access to some of the most powerful compute available today. How many people do you think have a good grasp of what it takes to configure rocev2 & 8x400G across a cluster of servers? Good luck trying to hire talent that can set that up, they already have jobs. The capex / opex / complexity involved with deploying this level of gear is huge and only getting larger as the industry shifts to bigger/better/faster (ie: air cooling is dead). Things are moving so quickly, that equipment you purchased a year ago is now already out of date (H100 -> H200 is a great example). You're going to have to have a pretty impressive depreciation model to deploy this yourself. I wouldn't just dismiss this as moving costs around. | | |
| ▲ | zarathustreal 6 hours ago | parent [-] | | wait your competitive advantage is “human friction exists”? …how do you justify marketing yourself in a system like that? “In general, people in this vertical have difficulty doing their jobs. Luckily we’ve had drinks with most of them” …… | | |
| ▲ | latchkey 2 hours ago | parent [-] | | It is obviously more than that, you've just chosen to pick a single item off the list to focus on. |
|
|
|
