I'm not in an IT dept (developer instead), but I'd bet money that would get you a thorough dressing down by an executive involved with the insurance. That sort of blaming goes over well with those at the bottom of the hierarchy, and poorly with those at the top.

The insurance people are not a part of the company, so I'm not sure who would be offended.

I wouldn't be mean about it. I'm imagining adding a line to the email such as:

> (Yes, I know this is annoying, but it's required by our insurance company.)

What is the insurance company going to do, jack up our rates because we accurately stated what their policy was?