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I used to be a EMS call taker/dispatch (911) in Ontario, Canada. Addresses could be such a pain, especially in the the more rural areas. There were multiple townships around some bigger cities. They had different naming schemes and suffered from a similar problem that you mentioned. Many of the addresses also had old addresses. Our system would luckily often have both versions of the address stored, but not always. Additionally a lot of our roads have both numbers to address them by, such as "Regional Road 12", but then they'd also have an actual name. Almost every went by the actual name, however in the rural areas sometimes they had old real names, but it never was "official" so it isn't even listed.

Overall addresses are such a mess, and they are a mess even for governmental agencies like this one.

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jbl0ndie 14 hours ago | parent [-]

In the UK, our national mapping service has built a tool for hosting vernacular place names to help first responders.

https://www.ordnancesurvey.co.uk/news/new-national-vernacula...

	▲	Fogest 5 hours ago \| parent [-]
		That's neat, thanks for sharing! We had the ability to accept a what3word location however it was a really convoluted process to actually attempt to use it. Unfortunately I never personally had anyone use it to give a location, even though it probably would have helped in many cases. Had some calls where people would be hurt in a forest on a trail system and it was pretty common for people to not even know the name of the trail they are on nor which street they entered it from. Sometimes the GPS location the phone provided to EMS would help, but it also wasn't always 100% reliable, especially if they were in a forest. So being able to have them look at a map on their phone, pin where they are, and give a what3word location would have been immensely helpful. The kind of system you linked to would also have been quite helpful for the other problems I mentioned.