Indeed

https://en.m.wikipedia.org/wiki/Library_War

Joking aside, librarians have always been facing so much. Kids and parents are a whole topic, but many adults coming to a public library aren't just there to spend some time, they can be at a pivotal time in their life with a specific need, and getting enough info or access to the proper resources is so critical.

I still remember a clerk at our public library talking to an old lady who's husband was hositalized, and trying to guess what medical book covered the proper stuff.