Wow, all those fortune 500 companies whose infra entirely relies on 3rd party cloud infrastructure really must be in for a rude awakening. You should update them with your cunning analysis and inform them they are failures.

The tone here isn't great but parent is more correct than not. This is why large companies don't use freebie services. They vet companies and partners, sign enterprise deals with support, SLAs, penalties, insurance, even bonds in some cases. It costs more, and it's hardly fun for most people, but it's all part of mitigating those risks. And it's not just tech, you see the same thing in non-tech industries like manufacturing.