It's easy to blame GoDaddy, but 'miscommunication' takes two.

You pay Markmonitor a shitload of money to make sure this doesn't happen. They should have dedicated people at GoDaddy and direct communication channels.

This is a significant fuckup on Markmonitor's part, even if GoDaddy did something different than was requested from them.

I can guarantee you that miscommunication doesn't always require 2 people.

Source: Have been OH SO EVER PRECISCE AND EXACT in my communication with certain idiots, and they still screw it up. Several instances of "put this here carefully", only to return and find it all the way across the room upside-down and broken, come to mind.

Mark Monitor have correctly asked for `serverUpdateProhibited`, GoDaddy changed the code to `serverHold` instead.

I don't know why you're trying to spin it as Mark Monitor fault.