Also after dividing the number of outages by the number of customers?

I'm not a customer (wouldn't buy my domain overseas) and have no solid opinion on GoDaddy besides that I hate the name. I hear the horror stories also. I'm just wondering if this is a knee-jerk reaction

I've used about 12 registrar's and dns providers and they are trash top to bottom - literally the worst and most difficult to do everything from basic setup to how they do things just plain weird compared to other hosting providers. They also aren't the cheapest option so other than brand recognition I don't get why people use them.

I bought my first domain from GoDaddy in high school. I remember them having the slowest dns portal in the world, and having to call support at least once about something they screwed up. Don't really remember the details, but I remember them causing problems and losing my business within a year. I've used at least 3 other registers since then and never had a single problem.

Here's something you all need to learn about site (or for that matter, tool) reliability:

Nobody gives a shit about how many good outcomes between incidents there are. They care about how many good hours happen between incidents, and they care how big the incidents are.

So if you make a tool that your coworkers use 5 times as much as the old process, that tool better make things at least 6x more stable or people will start talking about how the process fails 'all the time'.

"all the time", as near as I've been able to figure out, after people have been yelling at me, my team, or a team I'm privy to, is not "every day". No, all the time just means that it happens every couple of weeks and one time happened twice in one day, twice in consecutive days, or with two customers in rapid succession. Usually the day they're screaming about.

So if you're doing that thing every day all day long, where you used to do it rarely, but you made some progress on making it more frequent, nobody cares that it's every 100th run that fails, when it used to be every 10th. They just see the drama has gotten more frequent (and nowhere near as frequent as their narrative says, but you've already lost that argument)