Thanks for the comment because I think many -- including myself -- resonate with this sentiment. Our pricing strategy was to be competitive with a user just provisioning their own VPS VM with a cloud provider. Our goal is to be competitive on price with a $5/mo VM.

Further, we are mostly targeting individual/small teams who want to rapidly prototype on the web. We provide enough convenience features (e.g. zero-install, multi-region, site analytics, tunnel connect/disconnect notifications, easy script automation) to entice users to keep their prototypes running in "prod" as long as possible before they feel the need to provision their own VPS.

We could go upstream and try to target larger teams/companies, but honestly, this is just fun for us to do on the side.

We don't make any guarantees about uptime at this point but we take it very seriously (we have alerting and respond quickly) and treat it like our day-jobs (I work at a paas and antonio is a platform engineer wizard).