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makeitdouble 16 days ago

At least the M1~2 series Macbooks scratched the screen with the keyboard. Mines did, and asking second hand resailers it was a very common issue.

Rigidity is only for the main body, not the screen part.

cosmic_cheese 15 days ago | parent | next [-]

FWIW, I’ve been toting around the 16” M-series models since they launched and recently picked up a 13” Air and have yet to see this occur. Haven’t heard reports of it from coworkers or friends either. Not saying it doesn’t happen, but I suspect there’s a particular action or pattern of behavior that makes it more likely, such as placing it under heavy objects or packing it in tightly with books or something like that.

makeitdouble 15 days ago | parent [-]

Yes, it's not a fatality.

For context, that's what I'm talking about with the kind of patterns when it happens: https://discussions.apple.com/thread/254769961?sortBy=rank

> packing it in tightly with books

Which is basically equivalent to "putting it in a backpack" to me. I brought my last one in a lot of places, putting it with an iPad in the laptop compartment, the iPad was fine, the MacBook screen wasn't. For comparison I have an Asus X13 now, same use case (the iPad became a Surface Pro) for the same one year+ period now, and the screen is still perfect.

cosmic_cheese 15 days ago | parent [-]

It’s worth fixing for sure, but between that and PCB flexing, to me the latter is by far the worse of the two. A lot of users will never encounter the first, but in a laptop with a flexy chassis practically everyone will end up flexing their mainboard unless the laptop is permanently desk-bound.

makeitdouble 15 days ago | parent [-]

I'd put the spotlight on the repair prices to fix a MacBook screen: a full replacement will cost more that half the machine price, and basically the same as a motherboard replacement for low-middle range models.

It's akin to asking if you prefer to lose your right or left arm.

Apple would get out of that issue altogether if they gave up on the ultrathin screen. Again, the iPad doesn't have this issue for instance.

nyreed 15 days ago | parent | prev | next [-]

I've been looking for a replacement laptop and this issue is making me look away from any future Macbooks.

Does anyone have experience if the issue been resolved in more recent designs, or is this something Apple users are now expected to live with?

mgraupner 15 days ago | parent | prev [-]

Using a thin microfibre cloth between keyboard and screen prevents this.

makeitdouble 15 days ago | parent | next [-]

Setting a microfibre cloth every time the laptop is bagged is much of a PITA to be honest. The lazier solution is a screen protector, albeit screen viewing angle or reflection come into consideration.

Personally I moved away from macs, so choosing a laptop with a touch screen was the best option: screens are tough enough, won't scratch under most circumstances, and can be wiped with anything short of diamond dust.

hkt 15 days ago | parent | prev | next [-]

Classic apple apologia: hey user who spent ££££, you're doing it wrong!

Reminds me of that iPhone model where they issued guidance on how to hold it because people lost signal during calls.

nottorp 15 days ago | parent | prev | next [-]

Only if Apple provides a stream of clean microfibre cloths and someone to lay it out for me and close the laptop with care.

Otherwise they'd better lay off the drugs that generated that thinness fetish and make sturdy devices again.

(Note that i don't see any button traces on my m3 mbpro yet. it's close to a year old. And I'm not the kind that keeps the tv remote in the plastic bag that it was delivered in, probably the opposite.)

gabrielhidasy 10 days ago | parent | prev [-]

Requiring special care for a common usage, that's a hallmark of bad design.