Labor laws in the US are outdated, not being updated, and not being enforced.

Companies exist to make money. If the company's environment permits it to exploit people to make money? It'll do it just to not get outcompeted.

Delivery drivers' pay should be higher - the cost of delivery should drive some percent of people choose pickup. Bed assembly being impossible due to the wrong part being sent should cause recourse for the bed assembly company/staff.

Everyone involved is doing their best, but it's a bit dire lately.