It’s not about sales callers who are the “top of the funnel”. Many B2B solutions require customizations and take time to implement and make work with the clients business. Think cloud migrations and consulting for new products, SalesForce, various CRM and whatever business processes that Oracle does, etc.

You have sometimes dozens of people across multiple departments that you have to coordinate and train.

I can’t say where AI will be. But it might get good enough to know how to do something. It won’t be able to know what to do and what people need.