I'm sure you can take them to the small claims court, of course if you do that Amazon ban you from ever using any of their services. Given how many people rely on Amazon prime these days that's not a pleasant prospect.

My credit card gave me a free subscription to Walmart’s version of Prime. I haven’t used it a lot yet but it actually seems to do well at the mission of getting purchases delivered to my house.

It also lacks a dozen side services I don’t use. If you’re all in on Amazon Music, that’d be a con.

You’ve just described a nearly perfect cliche 80s dystopia.