I work on software for government agencies. Some of the paperwork processes are absurd. There is a high number of people in leadership positions within government that push for processes and make software purchases that quite frankly have little to negative benefit. It is sad because I think government can be a force of good, but people are too busy spending effort on processes that don't matter. That leaves other work undone. An example is industry specific SAAS software that costs millions to pass documents around in the cloud, for a small group of users, which is no better than MS office solutions.

I don't disagree but I don't think that's what the person I was replying to meant (and their further comments support that idea).

I can't see their original comment anymore though, so, who knows.