Why is it an issue?

I don't get why it's so common to expect customers to explain themselves when they don't like something. "The customer is always right".

	▲	fldskfjdslkfj 9 months ago \| parent [-]
		Because maybe they dont understand the feature and are panicking over nothing? (or maybe they do, but there's only one way to find out)

YaBa 9 months ago | parent | prev [-]

Privacy, of course. Corporate data is not the same as the e-mails you send to your friends.