Some people are wired to find disrespectful complaints and unconstructive criticism genuinely upsetting (which is unfortunate in a bunch of ways, but OTOH the same personality traits often also make for somebody who's fantastic at handholding polite newbies through learning something).

I am excellent at finding such things either hilarious or grounds to say "well, if you're going to be like that, I can't say I care about your opinion, piss off" and moving on to the next complaint in the hopes I can get useful feedback out of that one.

But there's a fair swathe of newbies where I have to step back and let other people help them instead, because if I try I'll end up accidentally driving them off and feeling like a dickhead afterwards :D

(I have tried and failed repeatedly at "Not Being a Bastard," so I've settled for leveling up in "Being a Self Aware Bastard" instead; at least that reduces how often I end up causing *un*intentional offence ;)