The underlying technology not the company itself is good enough most people don’t really complain once everything is set up. But for people moving to or from different areas Comcast really comes off much worse than most ISPs.

You can notice differences in web browsing above and beyond what the highly gamed “speed tests” suggest. Wait times for a technician are somewhat region dependent, but it’s never great etc. Total prices are high even when they have some competition and get silly when they’re a monopoly.