Remix.run Logo
scubbo 2 days ago

I recognize that the title is intended to be tongue-in-cheek, but I'm one individual for which it's genuinely true. Sonic[0] has the best customer service of any company ever encountered, and it's not even close. The few times I've had to contact them for assistance, I've been very quickly connected with someone clearly _very_ technical who was able to grok my problem immediately and give clear, cogent, respectful debugging advice and perspective. I do not exaggerate when I say I would gladly pay double their current rate just for the peace of mind of knowing that I can depend on them if I ever need their support again. Not that I often do, because their baseline connectivity/speed is also great.

...yes, I know I look like a shill/bot. I don't care. They're genuinely just that good, and I will happily advocate for them until that ever changes.

[0] https://www.sonic.com